Strategies
The ideal solution for inspiring engaged workers, motivating championship performance and driving a culture of excellence leverages the power of three strategies:
- Reinforcement
- Focus: Day-to-day behavior
- Support for the business plan: The organizational values
- Business purpose: Insure that the right behaviors are repeated
- What motivates the individual: Knowledge that leadership knows the individual is valued
- What the individual earns: Personal attention from leadership, inexpensive items
- Rewards
- Focus: Short-term measurable targets
- Support for the business plan: The organizational goals
- Business purpose: Insure that measurable performance objectives are reached
- What motivates the individual: The actual item that is the “prize” for hitting the target
- What the individual earns: Items with a known monetary value
- Recognition
- Focus: Long-term goals that support the organizational culture
- Support for the business plan: The organizational mission & vision
- Business purpose: Insure that significant achievements are accomplished
- What motivates the individual: Opportunity to be part of an elite group
- What the individual earns: Symbolic awards, luxury items, travel
These strategies are linked by daily communication and feedback to employees.