Leadership
- Over thirty years of industry experience and leadership
- One of only ten members inducted into the Jostens Recognition Division sales Hall of Fame
- Current Senior Business Partner of MTM Recognition
- Perennial MTM President’s Club member, the top sales performance category in the organization
- Number one all-time career sales leader for MTM Recognition
- Former 1st Team Collegiate All-America shortstop and professional for Kansas City Royals
- Former teacher and college baseball coach – mentoring a number of future big-leaguers
- Writer/speaker on how recognition, reward and reinforcement can improve
Key Team Members
Kathy Cohen – Director of Customer Service
Jill Spare – Director of Business Development & Program Management
Barbara Gralian – Finance & Accounting
Our Business Purpose
Organizations need three things to prosper:
- Motivated, committed people
- Measurable, outstanding performance
- A culture of excellence that attracts people and sustains outstanding performance
Individuals need answers to these questions in order to be motivated and commit to an organization:
- Does anyone know that I’m here and care about who I am and what I do?
- What is in it for me to stay here and perform well?
- Where is this organization going and does it make a difference in the world?
We deliver the three strategies meeting both organizational & individual needs
Principles that Guide Us
- Feeling appreciated, valued and part of something important is an insatiable human need
- Behavior that is reinforced, rewarded and recognized will be repeated
- Effective reinforcement, reward and recognition occurs as close to the occurrence as possible
- Engagement is highest when people compete against objective, measurable standards
- To change organizational performance, leaders must first change the culture
- High-performance cultures provide clear expectations, measure progress and celebrate success
- Consistent feedback directs performance toward the long-term target
- Only positive statements are motivating – “don’t” statements never are
- Long-term improvement is the result of “stair-stepping” – reaching higher plateaus over time
- People accomplish more when focused only on a few things at a time
Clients – The Company We Keep
Key Business Partner
- Founded in 1971
- Strategic partner and supplier of Jostens, Inc.
- Purchased the Jostens Recognition Division (focus on business recognition)
- The most comprehensive in-house services in the recognition industry:
- Creative Design teams for graphics, web, products
- Tooling & Dies
- Manufacturing – Illinois, Oklahoma, Nebraska, Mexico, China
- Program fulfillment
- Inventory Control
- Customer Service dedicated to each client
- Complete program administration
- Digital printing and distribution
- Product branding, personalization, decoration
- Website design, development, maintenance
- Software design, development, enhancement
- Experienced, dedicated loyalty organization:
- Leadership team with an average tenure of over twenty-five years
- Employees with an average tenure of over eleven years
- 50 independent sales partners with an association of seventeen years
- Purchased Jostens Recognition Division in 1971
- Clients include: Disney, FedEx, NCAA
How We Serve You
- Understand your needs
- Develop the solution and manage success
- Partner with the premier recognition solutions provider in the industry: MTM